Complaints.
If something has gone wrong, we want to hear about it and put it right.
Tell us first
Write to info@clevelandpropertygroup.co.uk, reply to any of our emails, or send a message through our contact page. Tell us what happened and what you'd like us to do. We'll acknowledge it promptly and work to put it right.
If you're not satisfied
If you're not satisfied with our response, you can refer the matter to the Property Redress Scheme, of which we are a member (PRS038086).
Data protection
For a complaint about how we've handled your personal data, see our privacy notice.